Privacy Policy | গোপনীয়তা নীতি

Last Updated: March 22, 2025

Bulk SMS Dhaka is committed to protecting the privacy and security of its users. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect | আমরা কোন তথ্য সংগ্রহ করি
When you use our services, we may collect the following information:

• Personal Information | ব্যক্তিগত তথ্য: Name, email, phone number, business name, and address.
• KYC Documents | কেওয়াইসি ডকুমেন্টস: Recent photo, National ID (NID), and valid trade license.
• Account Activity | অ্যাকাউন্ট কার্যকলাপ: SMS messages sent, API usage, login details, and account activity logs.
• Technical Information | প্রযুক্তিগত তথ্য: IP address, device information, browser type, server logs, registration time, city, and country.

How We Use Your Information | তথ্য ব্যবহারের উদ্দেশ্য
We use your information for the following purposes:

• To verify your identity and approve your account (manual KYC verification).
• To provide and maintain Bulk SMS Dhaka services.
• To monitor SMS messages and ensure compliance with our Terms & Conditions.
• To improve our platform, detect misuse, and maintain service security.
• To communicate important updates, notices, or support responses.

Manual Verification & Data Handling | ম্যানুয়াল যাচাই এবং তথ্য হ্যান্ডলিং

• All KYC documents are manually verified. Only accounts that pass verification are approved.
• SMS messages are manually checked to ensure compliance with our Terms & Conditions.
• We do not share your documents or messages with third parties, except as required by law.

Data Retention | তথ্য সংরক্ষণ

• We retain personal information and SMS logs as long as your account is active or as required by law.
• In case of account suspension or termination, your data may be kept for legal or compliance purposes.

Data Security | তথ্য নিরাপত্তা

• We implement technical and organizational measures to protect your personal information.
• Access to KYC documents and account data is restricted to authorized personnel only.
• Despite precautions, no method of transmission over the internet is 100% secure.

User Responsibilities | ব্যবহারকারীর দায়িত্ব

• You are responsible for the content of messages sent using Bulk SMS Dhaka.
• You must comply with our Terms & Conditions, including prohibited content and personal SMS restrictions.

Legal Compliance | আইনানুগ সম্মতি

• Bulk SMS Dhaka may disclose your information if required by law or to prevent illegal activity.
• Misuse of the service may result in account suspension, legal action, or both.

Changes to Privacy Policy | গোপনীয়তা নীতিতে পরিবর্তন

• We may update this Privacy Policy from time to time.
• Any changes will be posted on this page with the effective date updated.

Contact | যোগাযোগ
For questions or concerns about this Privacy Policy:

• Email: [support@bulksmsdhaka.com ]
• Phone: +880 1682314951